Updated November 2024
Votie Solutions Inc. and its affiliates and subsidiaries (collectively “Votie,” “we,” “us,” or “our”) take your privacy seriously. This Privacy Policy describes how we collect, use, disclose, transfer, and otherwise process your Personal Information. It also tells you about your rights concerning your Personal Information and how you can reach us to update it or get answers to questions you may have about our privacy practices.
1. Scope
This Privacy Policy covers the processing of Personal Information related to Votie’s products and services (“Services”), including:
- Websites accessible at votie.io, govotie.com, votie.cc, votie.ca, votiesolutions.com, votie.ai, fizlink.com, and signalitup.com (collectively “Sites”)
- Services accessible through the Sites (“Web Apps”)
- Software downloadable to your smartphone or tablet to access services (“Mobile Apps”)
- Subscription services accessible using the Web Apps and Mobile Apps (“Subscription Services”)
Third parties may integrate Votie’s Products and Services into their products and services, and we are not responsible for this integration. Additional information on our privacy practices may be provided in other documents, such as offer descriptions, supplemental privacy statements, or notices provided before or at the time of data collection.
2. Personal Information We May Collect
We obtain personal information from various sources, including:
a. Personal Information We Collect Directly From You
- Registration: Information such as first and last name, country, email address, product serial number, date of purchase, telephone number, mailing address, and proof of purchase.
- Information You Voluntarily Share or Post: Personal Information you provide on our Sites or post in a public space on our website, such as message boards.
- Customer Support: Information through your communications with our customer support team.
- Payment Details: Credit card and billing information to process your order.
b. Personal Information We Collect From Your Interactions With Our Products and Services
- Cookies and Tracking Technologies: Data and related information, including IP addresses, device identifiers, advertising identifiers, and other information about your device, system, and application software and peripherals.
- Product Usage: Information related to the use of our products and devices, including Internet speed, voltage information, storage information, error rates, and other performance information.
c. Personal Information We Obtain From Other Sources
- Social Media: Information from your social media accounts, depending on your privacy settings.
- Stripe: Payment processing information, Name, Address, Company, Phone numbers, email addresses, and status.
3. How We May Use Your Personal Information
We may use your Personal Information for the following purposes:
- Provide you with the Service and communicate with you.
- Maintain, improve, and develop products and Services.
- Internal data analyses.
- Marketing communications about products, services, offers, programs, and promotions.
- Protect our company, prevent fraud, and secure our products.
- Compliance with law and other standards.
4. How We Share Your Personal Information
We may share Personal Information:
- Within the Votie family of companies worldwide.
- With service providers performing services on our behalf.
- With friends you invite.
- With any successor to all or part of our business.
- For legal reasons.
- With your consent.
5. Your Rights and Choices
You have certain rights regarding the Personal Information we maintain about you and certain choices about what Personal Information we collect from you, how we use it, and how we communicate with you. You can opt out of marketing emails, update or delete your account, and exercise rights under applicable law.
6. Data Transfers
We may transfer your Personal Information to recipients in countries other than your country, including Canada, where we are headquartered. We will protect your information as described in this Privacy Policy or as disclosed to you at the time of data collection.
7. Individuals Located in Canada, USA, and Quebec
If you are located in Canada, the USA, or Quebec, we do to the best of our powers and knowledge to comply with the applicable data protection laws and regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Quebec Privacy Act. You have rights to access, correct, and delete your personal information and lodge complaints with the relevant supervisory authority.
8. User Responsibility for Voluntarily Entered Information
Any information that is voluntarily entered into the platform is the responsibility of the person who enters it, whether it is the end user or an administrator of the platform. Votie Solutions Inc. is not responsible for data that has been entered into the platforms voluntarily by an end user or platform administrator who is not an employee of Votie Solutions Inc. By using the platform, users acknowledge that they are voluntarily assuming responsibility for the data that is entered. Anonymity is something that we strive to achieve in the best way possible, but users understand that factors beyond our control can sometimes lead to data not being anonymous.
9. Children’s Privacy
Our Products and Services are intended for adults. We do not knowingly allow children under 16 to set up Votie accounts.
10. How We Protect Your Personal Information
We maintain administrative, technical, and physical safeguards to protect Personal Information against unauthorized access, use, and disclosure.
11. Third-Party Services
The Service may contain features or links to websites and services provided by third parties. We are not responsible for the privacy practices of third-party sites or services.
12. Updates to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by other means before the changes take effect.
13. How to Contact Us
If you have any questions, comments, or complaints about this Privacy Policy and our privacy practices, or would like to update your privacy preferences, please contact us at: support@votiesolutions.com.
14. Policy Officer
Vitaliano Torchia vitaliano.torchia@votie.io